FAQs

How much is postage?

All items are charged at a flat rate of £3.99 to UK destinations

Orders are dispatched within 2 working days and sent via Royal Mail. All our sex toys are sent in 100% discreet packaging so they'll be no surprises accepting your 10 inch dildo from the postie.

All sex our sex toys are distributed by 1on1wholesale

Do you post outside of the UK?

Yes. Shipping will be calculated at checkout.


Packaging

Please note all items ordered from our website will arrive in standard packaging, we do not include invoices with your order. 

Contacting us

If you have a query about your order, please email 1on1wholesale quoting your order number

Do you accept returns?

If you order does not arrive within 14 days please let us know so we can check the details and resend

Any missing orders must be reported within 30 days

What happens if I am not happy with my product? 

Luckily for us this happens very rarely, but in the unlikely event you are not happy with your product please contact us and we will be happy to resolve this for you.