FAQs

When will my order arrive?

Sex toys & Lingerie will arrive within 1 - 3 working days depending on time of order

Merch will arrive within 3 - 4 working days from time of order

Depending on what you order, your items may arrive in separate packages and at differing times as they are coming from different suppliers

How much is postage?

All items are charged at a flat rate of £3.99 to UK destinations

Orders are dispatched within 2 working days and sent via Royal Mail. All our sex toys are sent in 100% discreet packaging so they'll be no surprises accepting your 10 inch dildo from the postie.

All sex our sex toys are distributed by 1on1wholesale

All our lingerie is distributed by Alterego Lingerie

All our merch is distributed by Printful

Do you post outside of the UK?

Yes. Shipping will be calculated at checkout.


Packaging

Please note all items ordered from our website will arrive in standard packaging, we do not include invoices with your order. 

Contacting us

If you have a query about your sex toy order, please email 1on1wholesale quoting your order number

Queries regarding lingerie & merch should be emailed to No Holes Barred

Do you accept returns?

We only accept returns/exchanges for faulty items

Clothing & lingerie is non refundable

If you order does not arrive within 14 days please let us know so we can check the details and resend

Any missing orders must be reported within 30 days

What happens if I am not happy with my product? 

Luckily for us this happens very rarely, but in the unlikely event you are not happy with your product please contact us and we will be happy to resolve this for you.